Address

VDE VERLAG GMBH

AG Berlin-Charlottenburg
HR B 71613
Head Office of the Company: Berlin
V.A.T. Identification Number: DE 203 732 669
Management Board:
Margret Schneider
Dr. Stefan Schlegel
Chairman of the Advisory Board:
Prof. Dr.-Ing. Wolfgang Schröppel

Standards: Editorial Office, Production, Orders, Technical Services; Books: Production, Orders; Journals: Production, Orders; Customer Service; IT Department; Accounts Department
Bismarckstr. 33
10625 Berlin
P.O.B. 120143
10591 Berlin
Phone : +49 (30) 34 80 01 - 0
Fax : +49 (30) 34 80 01 - 9088
Editorial Office Journals,
Editorial Office Books,
Ad Sales

Kaiserleistr. 8 A
63067 Offenbach
Phone : +49 (69) 84 00 06 - 0
Fax : +49 (69) 84 00 06 - 1399
Banking Information:
Weberbank Actiengesellschaft, Berlin,
IBAN DE 36 1012 0100 6123 5490 39,
SWIFT/BIC WELADED1WBB
UniCredit Bank AG, Berlin,
IBAN DE 78 1002 0890 0002 6683 86,
SWIFT/BIC HYVEDEMM488

General Terms and Conditions of VDE VERLAG GMBH, Berlin, Germany ("Publisher") for Corporate Customers

1. Scope of application, contracting partners
1.1.
Unless expressly confirmed otherwise by the Publisher in writing, any contracts concluded between business clients ("Customer") and the Publisher with respect to the purchase of goods, including digital contents, shall exclusively be subject to these General Terms of Delivery and Payment for Business Customers ("Terms"). Business clients/entrepreneurs are natural or legal persons or legal entities that conclude the contract for a purpose which is attributable to their commercial or independent professional activities (section 14 German Civil Code (Bürgerliches Gesetzbuch; "BGB")). Where the Customer refers to itself as an entrepreneur during the order process, it will be assumed that the Customer is an entrepreneur within the meaning of section 14 BGB. The Terms shall also apply if the Publisher has not expressly objected to any contradicting or supplementary terms and conditions of the Customer. When dealing with booksellers, the bookseller’s regulations (buchhändlerische Verkehrsordnung), as applicable from time to time, shall apply and supplement the Terms to the extent they do not contradict these Terms.
1.2.
Any participation in seminars is subject to the separate General Terms and Conditions for Seminars, Courses, Conferences and other Events ("Seminar Terms"), accessible at https://www.vde-verlag.de/seminare/agb.html.
1.3.
In addition to these Terms, the additional terms for subscriptions (magazines, books, standards / VDE rules and procedures) and other specialty products may apply.
2. Conclusion of contract and information on the order process
2.1.
The Publisher's offers shall be non-binding.
2.2.
The conclusion of the contract is only offered in German language. The English-language version is only made available for convenience and is not legally binding. The German-language version of these Terms shall be relevant and legally binding in all respects and shall prevail in case of any contradictions.
2.3.
Online shop orders
2.3.1
Prior to submitting the order, all goods selected by the Customer, their total price including taxes and duties, freight, delivery, shipping costs and/or other costs, if any, as well as any additional services the Customer may have selected, the invoice and delivery address as well as payment details will be summarized and displayed in a window for review. The Customer can then identify any possible input errors and correct them before i placing the binding order. Before the contract is concluded, the contractual provisions including these Terms can be accessed again and may be saved in a reproducible form. By clicking the button "order with obligation to pay" (zahlungspflichtig bestellen), the Customer places the order, thereby submitting a legally binding offer. The Publisher reserves the right to accept the offer.
2.3.2
The Customer shall receive an email confirming receipt of the order immediately after submitting the order. This confirmation of receipt does not constitute an acceptance of the order. If the goods ordered by the Customer are no longer in stock, the Publisher shall inform the Customer accordingly and reject the order; in this case, no contract will be concluded.
2.3.3
A contract between the Customer and the Publisher is only concluded if the Publisher accepts the order of the Customer by delivery of the ordered goods. Upon acceptance of the order, a contract shall be concluded on the basis of the contractual provisions, including these Terms. If your order contains more than one good, each good may be shipped separately.
2.4
Order by telephone
If the Customer orders the goods from the Publisher by telephone, a contract between the Customer and the Publisher is concluded if the Publisher accepts the Customer's order during the telephone conversation. Upon acceptance of the order, a contract is concluded on the basis of the contractual provisions including these Terms.
2.5
Order by email, fax or mail
If the Customer orders the goods from the Publisher by email, fax or mail, a contract between the Customer and the Publisher is concluded if the Publisher accepts the Customer's order upon receipt. If the goods ordered by the Customer are no longer in stock, the Publisher shall inform the Customer accordingly and reject the order; in this case, no contract will be concluded. Upon acceptance of the order, a contract is concluded on the basis of the contractual provisions including these Terms.
3. Shipment/passing of risk/delivery periods
3.1.
The risk shall pass to the Customer upon handover of the goods to the carrier commissioned by the Publisher. Section 447 BGB shall apply. Section 448 BGB shall apply with respect to the costs for handover, acceptance and shipment.
3.2.
Complaints about any damage resulting from transport shall not be addressed to the Publisher but to the carrier and then be reported to the Publisher.
3.3.
Delivery dates shall only be binding if they have been confirmed by the Publisher in writing and the Customer has communicated to or provided the Publisher with all information and documents required for the performance of such delivery in a timely manner and paid any advance payments as agreed.
4. Rights in case of defects
4.1.
Any rights of the Customer based on defects in cases of obvious defects are subject to the Customer notifying the Publisher of such defects in writing within eight days after delivery of the goods to the Customer; the Customer shall report any hidden defects to the Publisher in writing without undue delay after they have been identified.
4.2.
The limitation period for claims for defects shall be 12 months beginning with the handover of the goods to the Customer. The provisions on the statute of limitations of section 479 BGB and Section 5 of these Terms shall remain unaffected. The statutory limitation periods shall apply
  1. to the Customer's rights with respect to defects concealed in bad faith or caused intentionally;
  2. if and to the extent that the Publisher has assumed a guarantee;
  3. to any claims for damages of the Customer due to culpably caused personal injuries;
  4. to any claims for damages of the Customer due to damages caused by the Publisher intentionally or by gross negligence;
  5. to any claims for damages of the Customer for reasons other than defects of the goods; as well as
  6. to claims under the German Product Liability Act (Produkthaftungsgesetz) or in case of any other mandatory statutory liability.
5. Limitation of liability
5.1.
Subject to the provision in Section 5.2, the Publisher's statutory liability for damages shall be limited as follows:
  1. In the event of a breach of material contractual obligations caused by simple negligence, the Publisher shall only be liable up to the amount of the typically foreseeable damage at the time of entering into the contract;
  2. The Publisher shall neither be liable in case of a breach of non-material contractual obligations caused by simple negligence, or with respect to claims in tort based on simple negligence by the Publisher.
5.2.
The aforementioned limitations of liability shall not apply in case of mandatory statutory liability (in particular under the German Product Liability Act) nor in case of assumption of a guarantee or culpably caused personal injuries.
5.3.
The Customer is obliged to take reasonable measures to avert and mitigate any damages.
6. Retention of Title.
6.1.
The goods delivered, which may only be resold within the scope of normal and proper business transactions, shall remain the Publisher's property until any and all claims arising from the business relationship have been settled. In the case of current accounts, the retention of title shall serve as security for the claim for the balance to which the Publisher is entitled.
6.2.
The Customer hereby assigns to the Publisher its receivables arising from the resale of the goods. The Publisher hereby accepts the assignment. The Customer shall be authorized to collect for the Publisher in trust in its own name the claims assigned to the Publisher. The Publisher may revoke such authorization as well as the right to resell the goods if the Customer fails to comply with material contractual obligations, such as payment obligations. If the authorization is revoked, the Publisher is entitled to collect the claims itself.
6.3.
The Publisher undertakes to release, upon the Customer's request, the securities the Customer is entitled to pursuant to the aforementioned provisions at its choice if the realizable value of the securities exceed the claims that are to be secured by more than 10%.
6.4.
Should the Customer be in default of material obligations, such as payment to the Publisher, and should the Publisher rescind the contract, the Publisher may, notwithstanding any other rights, request surrender of the goods subject to retention of title and may utilize them otherwise in order to satisfy its matured claims against the Customer. In such case, the Customer shall grant the Publisher or the Publisher's agents immediate access to the goods subject to retention of title and surrender them.
6.5.
In the case of deliveries to other jurisdictions in which the foregoing provisions governing the retention of title do not have the same security effect as in Germany, the Customer shall use its best efforts to create equivalent security rights for the Publisher without undue delay. The Customer shall cooperate in all measures such as registration, publication, etc., which are required for and beneficial to the validity and enforceability of such security rights.
7. Prices, payment terms
7.1.
The purchase prices shall be determined according to the prices valid at the time of the order as specified in the online shop and/or the Publisher's catalog and/or stated in the sales conversation. All prices are indicated in Euro and include VAT in the statutory amount and other duties, if any.
7.2.
Unless agreed otherwise in writing, the purchase price shall be due and payable without deductions immediately upon conclusion of the contract.
7.3.
The Customer is only entitled to set off claims against the Publisher if such claims are undisputed, ready for decision or have been finally adjudicated.
7.4.
The Customer is only entitled to assert a right of retention to the extent that its counterclaim is based on the same contract and is undisputed, ready for decision or has been finally adjudicated.
7.5.
In the case of a default in payment, default interest at a rate of 9 percentage points above the statutory base rate shall be charged for the duration of the default. The right to claim further damages shall remain unaffected hereby.
7.6.
Technical guidelines, e.g. VDE provisions, IEC publications, are not bookselling products and are, thus, not subject to any bookselling discounts.
8. Electronic products
8.1.
The digital contents made available via the Publisher's online shop that are not delivered on a physical data storage device, e.g. e-books, conference papers, specialist publications and standards ("Electronic Products") are protected by copyright ("Urheberrecht"). The Electronic Products shall be watermarked with a digital Customer signature.

The Customer shall be granted the non-exclusive, non-transferable right of use, unrestricted as to time and territory, for Electronic Products purchased from the Publisher and downloaded via its online shop. In case of an individual license, the Customer is entitled to transfer and save the Electronic Product to a terminal device and to activate it on the terminal device as often as desired and to generate one printout. In the case of a multiple license (network or multi-user license), the Customer is entitled to transfer and save the Electronic Product to one terminal device per user in accordance with the number of users specified in the order, and to enable each authorized user to activate the Electronic Product on the terminal device as often as desired and to generate one printout per user.
8.2.
The Customer shall not remove any copyright notices, logos and digital watermarks in the Electronic Product and is not entitled to copy, modify or edit the Electronic Product or parts thereof or to disclose or resell the Electronic Product or parts thereof to third parties via the Internet or the intranet or in any other form. Any further use shall only be permissible within the scope and in compliance with mandatory copyright laws. The Customer is obliged to ensure that users comply with the provisions of this Section 8.2.
9. Miscellaneous
9.1.
The laws of the Federal Republic of Germany shall apply to the exclusion of its conflict of laws principles and the United Nations Convention on Contracts for the International Sale of Goods (CISG).
9.2.
Exclusive venue for any and all disputes arising from or in connection with the parties' contractual relationship shall be Berlin-Charlottenburg, Germany. The Publisher is entitled, however, to sue the Customer at any other court of statutory jurisdiction.
9.3.
The Publisher will save the contract text after conclusion of the contract, but it is then no longer available to the Customer.
9.4.
The place of performance shall be Berlin.
9.5.
Changes of and amendments to the contract and any additional agreements will require written form. The same shall apply to any amendment of this written form requirement.
9.6.
Should any provision of the contract be invalid, illegal or unenforceable in whole or in part, this shall not affect the validity of the remaining provisions. In such a case, the parties undertake to replace the invalid, illegal or unenforceable provision by a valid provision that reflects the economic purpose of the invalid provision as closely as possible. The same shall apply in case of loopholes.
Berlin, August 2017

General Terms and Conditions of VDE VERLAG GMBH, Berlin, Germany ("Publisher") for Consumers

1. Scope of application, contracting partners
1.1.
Any contracts concluded between customers who are consumers ("you", "your") and VDE VERLAG GmbH, Bismarckstraße 33, 10625 Berlin, Germany ("Publisher") with respect to the purchase of goods, including digital contents, shall exclusively be subject to these General Terms of Delivery and Payment for Consumers ("Terms"). Consumers are natural persons entering into the contract for purposes that are predominantly unrelated to their commercial or self-employed professional activities (section 13 German Civil Code (Bürgerliches Gesetzbuch; "BGB")).
1.2.
Any participation in seminars is subject to the separate General Terms and Conditions for Seminars, Courses, Conferences and other Events ("Seminar Terms"), accessible at https://www.vde-verlag.de/seminare/agb.html.
1.3
In addition to these Terms, the additional terms may apply for subscriptions (magazines, books, standards / VDE rules and procedures) and other specialty products may apply.
2. Conclusion of contract and information on the order process
2.1
The Publisher's offers shall be non-binding.
2.2
The conclusion of the contract is only offered in German language. The English-language version is only made available for convenience and is not legally binding. The German-language version of these Terms shall be relevant and legally binding in all respects and shall prevail over the English-language version in case of any contradictions.
2.3
Online shop orders
2.3.1
Prior to submitting your order, all goods selected by you, their total price including taxes and duties, freight, delivery, shipping costs and/or other costs, if any, as well as any additional services you may have selected, your invoice address and your delivery address as well as your payment details will be summarized and displayed in a window for review. you can then identify any possible input errors and correct them before placing your binding order. Before the contract is concluded, the contractual provisions including these Terms can be accessed again and may be saved in reproducible form. By clicking the button "order with obligation to pay" (zahlungspflichtig bestellen), you place the order, thereby submitting a legally binding offer. The Publisher reserves the right to accept your offer.
2.3.2
You shall receive an email confirming receipt of the order immediately after submitting the order. This confirmation of receipt does not constitute an acceptance of your order. If the goods ordered by you are no longer in stock, we shall inform you accordingly and reject your order; in this case, no contract will be concluded.
2.3.3
A contract between you and the Publisher is only concluded if the Publisher accepts your order by delivery of the ordered goods. Upon acceptance of the order, a contract shall be concluded on the basis of the contractual provisions, including these Terms. If your order contains more than one good, each good may be shipped separately.
2.4
Order by telephone
If you order the goods from us by telephone, a contract between you and the Publisher is concluded if we accept your order during the telephone conversation. Upon acceptance of your order, a contract is concluded on the basis of the contractual provisions including these Terms.
2.5
Order by email, fax or mail
If you order the goods from us by email, fax or mail, a contract between you and the Publisher is concluded if the Publisher accepts your order upon receipt. If the goods ordered by you are no longer in stock, we shall inform you accordingly and reject your order; in this case, no contract is concluded. Upon acceptance of the order, a contract is concluded on the basis of the contractual provisions including these Terms.
3. Delivery upon ordering of goods
3.1.
Delivery periods and delivery dates can be derived from the information provided in the order process.
3.2.
If you order several goods, different delivery periods and delivery dates may apply.
4. Prices, payment terms
4.1.
The purchase prices shall be determined according to the prices valid at the time of the order as specified in the online shop and/or our catalog and/or stated in the sales conversation. All prices are indicated in Euro and include VAT in the statutory amount and other duties, if any. All other costs, such as freight costs, delivery costs, shipping costs and/or other costs, as well as any additional services you may have selected, will be shown separately before you place your binding order.
4.2.
Payments can only be effected by invoice, credit card or PayPal. We reserve the right to exclude individual payment methods and to refer to the remaining payment methods. Depending on your preferred payment method, you may be required to accept the general terms and conditions of the respective payment service provider.
4.3.
Unless agreed otherwise in writing, the purchase price shall be due and payable immediately upon conclusion of the contract.
4.4.
You are only entitled to a set-off if your counterclaim is undisputed, ready for decision or has been finally adjudicated.
4.5.
You are only entitled to assert a right of retention to the extent that your counterclaim is based on the same contractual relationship and is undisputed, ready for decision or has been finally adjudicated.
4.6.
In the case of a default in payment, default interest at a rate of 5 percentage points above the statutory base rate can be charged for the duration of the default. The right to claim further damages shall remain unaffected hereby.
5. Right of withdrawal
5.1
If you are a consumer and have purchased from us one good or several goods (except for Electronic Products pursuant to section 9.1 of these Terms) that are delivered in one delivery, the instruction on the right of withdrawal set out in Annex 1 to these Terms applies.
5.2
If you are a consumer and have purchased from us several goods (except for Electronic Products pursuant to section 9.1 of these Terms) that are delivered in partial deliveries, the instruction on the right of withdrawal set out in Annex 2 to these Terms applies.
5.3
If you are a consumer and have purchased from us one or several Electronic Products pursuant to section 9.1 of these Terms, the instruction on the right of withdrawal set out in Annex 3 to these Terms applies. you will lose your right of withdrawal if we have commenced with the execution of the contract (i.e. making the Electronic Products available for download) with your express prior consent and you have confirmed your knowledge that you will lose your right of withdrawal upon your agreement with the commencement of the contract.
5.4
To make use of your right of withdrawal you may use the model withdrawal form set out in Annex 4 to these Terms, but this is not obligatory.
5.5
In case of a withdrawal you shall bear the direct cost of returning the goods.
6. Rights in case of defects when purchasing goods
You are entitled to the rights in case of defects pursuant to the provisions of statutory law. Section 7 shall apply with respect to claims for damages.
7. Limitation of liability
7.1.
Subject to the provision in Section 7.2, the Publisher's statutory liability for damages shall be limited as follows:
  1. In the event of a breach of material contractual obligations caused by simple negligence, the Publisher shall only be liable up to the amount of the typically foreseeable damage at the time of entering into the contract;
  2. The Publisher shall neither be liable in case of a breach of non-material contractual obligations caused by simple negligence, nor with respect to claims in tort based on simple negligence by the Publisher.
7.2.
The aforementioned limitations of liability shall not apply in cases of mandatory statutory liability (in particular under the German Product Liability Act) or in case of assumption of a guarantee or culpably caused personal injuries.
7.3.
You are obliged to take reasonable measures to avert and mitigate any damages.
8. Retention of title
8.1.
The goods will remain the Publisher's property until they have been fully paid.
8.2.
You are obliged to treat the goods with care while title to such products is retained.
9. Electronic Products (digital content).
9.1.
The digital contents made available via the Publisher's online shop that are not delivered on a physical data storage device, e.g. e-books, conference papers, specialist publications and standards ("Electronic Products") are protected by copyright ("Urheberrecht"). The Electronic Products shall be watermarked with your digital signature.
You shall be granted the non-exclusive, non-transferable right of use, unrestricted as to time and territory, for Electronic Products purchased from the Publisher and downloaded via its online shop. In case of an individual license, you are entitled to transfer and save the Electronic Product to a terminal device and to activate it on the terminal device as often as desired and to generate one printout. In the case of a multiple license (network or multi-user license), you are is entitled to transfer and save the Electronic Product to one terminal device per user in accordance with the number of users specified in the order, and to enable each authorized user to activate the Electronic Product on the terminal device as often as desired and to generate one printout per user.
9.2.
You shall not remove any copyright notices, logos and digital watermarks in the Electronic Product and is not entitled to copy, modify or edit the Electronic Product or parts thereof or to disclose or resell the Electronic Product or parts thereof to third parties via the Internet or the intranet or in any other form. Any further use shall only be permissible within the scope and in compliance with mandatory copyright laws. you are obliged to ensure that users comply with the provisions of this Section 9.2.
10. Miscellaneous
10.1.
The laws of the Federal Republic of Germany shall apply to the exclusion of its conflict of laws principles and the United Nations Convention on Contracts for the International Sale of Goods (CISG). If your permanent address is located outside of Germany, the mandatory statutory provisions of the jurisdiction in which your usually reside shall apply in addition.
10.2.
The Publisher will save the contract text after conclusion of the contract, but it is then no longer available to you.
10.3.
The European Commission provides a platform for online dispute settlement. This platform provides you with the opportunity to resolve disputes in connection with your online order without first engaging a court. The platform can be found at http://ec.europa.eu/consumers/odr/.
10.4.
The Publisher is not willing to participate in dispute resolution proceedings before a Consumer Complaint Office (Verbraucherschlichtungsstelle).
11. Customer Service.
If you have any questions, claims or complaints, please contact our customer service by email at kundenservice@vde.verlag.de, by telephone (+49 (0) 30 34 80 01-222), by fax (+49 (0) 30 34 80 01 - 9088) or by mail to VDE VERLAG GmbH, Kundenservice, Bismarckstraße 33, 10625 Berlin, Germany. Our customer service can be contacted by phone Monday to Friday from 8am until 4pm.
Berlin, August 2017

Annex 1

If you are a consumer and have purchased from us one good or several goods (except for Electronic Products pursuant to section 9.1 of these Terms) that are delivered in one delivery, the following instruction on the right of withdrawal applies:

Instruction on the right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us, VDE VERLAG GmbH, Customer Service, Bismarckstraße 33, 10625 Berlin, Deutschland, email: kundenservice@vde-verlag.de, Phone number: (030) 34 80 01-222, Telefax: (030) 34 80 01 – 9088 of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. You may also electronically fill and submit the model withdrawal form or another clear statement on our website https://www.vde-verlag.de/kontakt/widerruf_eng.pdf. If you use this option, we will send you a confirmation of the receipt of such a withdrawal without undue delay (e.g. by e-mail).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You shall bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Annex 2

If you are a consumer and have purchased from us several goods (except for Electronic Products pursuant to section 9.1 of these Terms) that are delivered in partial deliveries, the following instruction on the right of withdrawal applies:

Instruction on the right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right of withdrawal, you must inform us, VDE VERLAG GmbH, Customer Service, Bismarckstraße 33, 10625 Berlin, email: kundenservice@vde-verlag.de, Phone number: (030) 34 80 01-222, Telefax: (030) 34 80 01 – 9088 of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. you may also electronically fill and submit the model withdrawal form or another clear statement on our website https://www.vde-verlag.de/kontakt/widerruf_eng.pdf. If you use this option, we will send you a confirmation of the receipt of such a withdrawal without undue delay (e.g. by e-mail).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You shall bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Annex 3

If you are a consumer and have purchased from us one good or several Electronic Products pursuant to section 9.1 of these Terms, the following instruction on the right of withdrawal applies:

Instruction on the right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which the contract is concluded.

To exercise the right of withdrawal, you must inform us, VDE VERLAG GmbH, Customer Service, Bismarckstraße 33, 10625 Berlin, Deutschland, email: kundenservice@vde-verlag.de, Phone number: (030) 34 80 01-222, Telefax: (030) 34 80 01 – 9088 of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. you may also electronically fill and submit the model withdrawal form or another clear statement on our website https://www.vde-verlag.de/kontakt/widerruf_eng.pdf. If you use this option, we will send you a confirmation of the receipt of such a withdrawal without undue delay (e.g. by e-mail).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Exclusion of the right of withdrawal for Electronic Products, which you have downloaded in our online shop:
You will lose your right of withdrawal if we have commenced with the execution of the contract after you
a) expressly agreed that we should begin with the execution of the contract before expiry of the withdrawal period, and
b) have confirmed your knowledge that you will lose your right of withdrawal upon your agreement with the commencement of the contract.

Annex 4

To make use of your right of withdrawal you may use the following model withdrawal form, but this is not obligatory.
Please klick here for the Print-Version of this form



Shipping Costs:

Calculation per order via webshop and country of destination:

Germany
3.50 €
Europe
7.00 €
World
16.50 €

Journal subscription forwarding expenses per year:

etz - Elektrotechnik + Automation:

Issues (year)
12 + 5
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16.00 €
Europe
58.00 €
World
81.00 €

building & automation:

Issues (year)
6
Germany
10.50 €
Europe
25.00 €
World
43.00 €

openautomation:

Issues (year)
5
Germany
7.50 €
Europe
20.00 €
World
40.00 €

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Issues (year)
10
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27.25 €
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36.00 €
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48.00 €

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Issues (year)
10
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22.00 €
Europe
30.00 €
World
40.00 €

Shipping costs for subscription orders for VDE Specifications Code of Safety Standards will be charged individually.

No shipping costs for single orders with sample journals or free catalogues.

Also no shipping costs for single orders with downloadable prodicts like conference papers and/or E-Books.

Data protection policy:

Protecting your personal data is important to us.

Name of the responsible party:
VDE VERLAG Gmbh

Management:
Margret Schneider, Dr. Stefan Schlegel

Address of the responsible party:
VDE VERLAG GmbH
Bismarckstr. 33
10625 Berlin

Data protection officer:
Uta-Dorothé Hart
VDE VERLAG GmbH
Bismarckstr. 33
10625 Berlin

Purpose and data economy

VDE VERLAG is considered to be one of the best-known specialist publishers for electro-technology and information technology in German-speaking countries. The publications range from standards via specialist books to magazines and seminars. We collect and use your personal data exclusively within the framework of the provisions on data protection issued by the European Union and the Federal Republic of Germany. We inform you below about the type, scope and purposes for collecting and processing personal data. There is no other processing for purposes other than those stated below. You can call up this notification from this website at any time.

Data transfer and logging for internal and statistical purposes.

Your internet browser automatically provides data to our web server when you access our website for technical reasons. This includes the date and time of the access, URL of the referring website, file called up, quantity of data sent, browser type and version, operating system and your IP address. This data is stored separately from other data that you enter when using our offering. It is not possible to assign this data to a particular person. This data is analysed for statistical purposes and then deleted.

Inventory data

If a contractual relationship (web shop, seminar registration, product licences etc.) is established between us and you, has content arranged or is to be modified, we collect and use your personal data if this is required for these purposes (existing data). The storage of your personal data takes place in particular during registration / login, shopping basket and the payment / settlement function.
On instruction by responsible organisations, we may provide information on this data (existing data) in individual cases if this is required for the purposes of criminal investigation, the defence of risks, to fulfil statutory tasks of the constitutional protection authorities or the military counterintelligence service or to implement rights to intellectual property.

Order process using SSL (Secure Socket Layer)

We use a secure order process using SSL encryption. When calling up an SSL protected process for a secure order, in general an explicit notification is sent that your computer is entering SSL security mode. (In some circumstances you must confirm the security notice with “OK”). Additional information: The web browser you used contains detailed explanations on the security process and encryption in the help files. Pay particular attention to the “s” in http(s) for the URL (of the internet address that you enter). This indicates that your online order is secure.

Usage data

We collect and use your personal data, if this is required, to enable the use and settlement of our web offering (usage data). This includes in particular characteristics to identify you and statements at the start and end of the scope when using our offering.
For the purposes of advertising, market research and the needs-led design of our web offering, we may create usage profiles when pseudonyms are used. You have the right to object to the use of your data. This data is not however merged with data on the holder of the pseudonym.
On instruction by responsible organisations, we may provide information on this data (existing data) in individual cases if this is required for the purposes of criminal investigation, the defence of risks, to fulfil statutory tasks of the constitutional protection authorities or the military counterintelligence service or to implement rights to intellectual property.

This data is also not passed on to third parties without your explicit consent.

Affected people and data categories

Affected people are customers, website visitors, suppliers, business partners and employees. The first and last names, if necessary the address, IP and payment data are recorded. But only in the scope as described under the Purpose and data economy section.

Deletion of data

If the purpose no longer applies and there is also no statutory storage period, the relevant personal data is deleted. The data is only stored for the duration of the purposes stated above.

Recipients or categories of recipients to whom the data can be notified

Your data is handed over to the postal delivery services for the purposes of handling orders. In addition, on payment the data is passed onto the relevant payment service. We are also obliged to transfer the data to the Tax Office and other authorities based on various statutory regulations.

Data transfer to third-party states

No data transfer to third-party states is planned nor does it take place.

Affected person rights

You have the opportunity and right to contact the responsible department (see above) and request information on how your data is processed at any time. You also have the right to correct your data. You have the right to restrict processing, i.e. to only permit the processing of partial information. You also have the right to at any time oppose the processing of your personal data. The publisher then checks the extent to which the non-processing opposes the statutory transfer and processing duties and informs you accordingly. You have the right to data portability, i.e. that we provide your personal data in machine-readable form in a common format to be stated by us on request.
You also have a complaint right with the supervisory authority responsible for data protection in your country if you are of the opinion that we are not handling your personal data properly and as set out in this policy.
If you have issued consent for us to process your data you can revoke this at any time.
If you receive advertising that we have sent, you have an objection right that you can access at any time to no longer receive advertising from us.

Newsletter

We send a newsletter to the email address that you provide to us if you have decided to subscribe to a newsletter via our website (offers, seminars, magazines) or have ordered books or other products from us. You are regularly informed about news, deadlines or other activities via our newsletter. When you state your email address to receive the newsletter, we use it exclusively. Under no circumstances is your data sold to companies, people or institutions.
It goes without saying that you can cancel the newsletter at any time using the unsubscribe link at the end of each newsletter or contact us at .

Cookies

This website uses cookies. Cookies are small files that enable specific information relating to the device to be saved on the user’s access device (PC, smartphone etc.). They are used on the one hand to make websites user-friendly and are therefore beneficial to the users (e.g. saving login data). They are used on the other hand to record the statistical data of website use and to analyse it for the purposes of improving the offering. Users can influence the use of cookies. Most browsers have an option to restrict or completely prevent the storage of cookies. However, it is pointed out that the use and in particular convenience is restricted without cookies.

Data protection policy for using etracker as a web analysis tool

This website uses technologies from etracker GmbH (Erste Brunnenstraße 1, 20459 Hamburg, www.etracker.com) on our behalf to collect and store data for marketing and optimisation purposes and this is used exclusively by us. This data may be used to created pseudonymous user profiles. Cookies may also be used in this manner. The cookies allow the internet browser to be recognised. The data collected by the etracker technologies is not used to personally identify visitors to this website, nor is data merged with personal data concerning the bearer of the pseudonym, without explicit consent being given by the individual concerned. Data collection and saving can be rejected with future effect at any time. NOTE: You can object to the data collection and storage by integrating the following URL: www.etracker.de/privacy?et=8bbIbx

Use of Google Adwords (Conversion Tracking)

Our website uses the Google Adwords service. Google AdWords is an online advertising program by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
As part of our usage of the Google AdWords service, we also use so-called conversion tracking. If you click an advert provided by Google, a cookie for conversion tracking is placed on your computer/device. These cookies become invalid after 30 days, do not contain any personal data and are not used for personal identification. The information obtained with the aid of the conversion cookie is used to create conversion statistics for AdWords customers who have chosen conversion tracking.
You can prevent the installation of cookies by adjusting the relevant setting in your browser software; but in this case we expressly point out that you may not be able to use the full functions of this website. You can also deactivate interest-related adverts on Google and interest-related Google adverts on the web (within the Google display network) in your browser by activating the “Off” button at http://www.google.de/settings/ads or using the deactivation found at http://www.aboutads.info/choices/. You can find additional information on the related setting options and data protection at Google from https://www.google.de/intl/de/policies/privacy/?fg=1.

Data protection policy for use of Google Maps

Via an API (application programming interface), this page uses the map service Google Maps by Google Inc. (“Google”, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). You see this on the map on our directions page. To use the Google Maps functions information on your use of this website including your IP address is generally transferred to and stored on a Google server in the US. According to Google, the IP address is not connected with other Google data. However, we point out that Google is technically able to identify individual user data from the data it receives.
If you are also logged into your Google account, this enables Google to assign your surfing behaviour directly to your personal profile and display your customised maps. You can prevent this assignment option by first logging out of your account.
You can find more information on handling user data in the Google data protection policy: https://www.google.de/intl/de/policies/privacy/ and in Google’s declaration on recording and using data, which can be found at https://privacy.google.com/intl/de/your-data.html. The usage terms for Google Maps are found at https://www.google.com/intl/de_US/help/terms_maps.html.

Data protection policy for the use of YouTube

We use the plug-in for the YouTube service that belongs to Google Inc., located in San Bruno/California, USA. The plug-in can be recognised by an integrated video that can be clicked. If you click on the icon, content or term on one of our pages that contains such a button, your browser makes a direct connection with the YouTube servers. The YouTube server therefore receives notification about which particular website page you have visited. If you are logged into your YouTube account from the start, you enable YouTube to directly assign your browsing behaviour to your personal profile. You can prevent this assignment option by first logging out of your account. You can find further information in the data protection policy at http://www.google.com/intl/de/policies/privacy.

Exclusion of liability:

The publishing house refuses to accept responsibility or liability for the contents of external services that are accessible via hyperlink.

This terms and conditions applies equally to our profiles on Twitter, Facebook and Google+