General Terms and Conditions of VDE VERLAG GMBH, Berlin, Germany ("Publisher") for Corporate Customers

1. Scope of application, contracting partners

1.1.

Unless expressly confirmed otherwise by the Publisher in writing, any contracts concluded between business clients ("Customer") and the Publisher with respect to the purchase of goods, including digital contents, shall exclusively be subject to these General Terms of Delivery and Payment for Business Customers ("Terms"). Business clients/entrepreneurs are natural or legal persons or legal entities that conclude the contract for a purpose which is attributable to their commercial or independent professional activities (section 14 German Civil Code (Bürgerliches Gesetzbuch; "BGB")). Where the Customer refers to itself as an entrepreneur during the order process, it will be assumed that the Customer is an entrepreneur within the meaning of section 14 BGB. The Terms shall also apply if the Publisher has not expressly objected to any contradicting or supplementary terms and conditions of the Customer. When dealing with booksellers, the bookseller’s regulations (buchhändlerische Verkehrsordnung), as applicable from time to time, shall apply and supplement the Terms to the extent they do not contradict these Terms.

1.2.

Any participation in seminars is subject to the separate General Terms and Conditions for Seminars, Courses, Conferences and other Events ("Seminar Terms"), accessible at https://www.vde-verlag.de/seminare/agb.html.

1.3.

In addition to these Terms, the additional terms for subscriptions (magazines, books, standards / VDE rules and procedures) and other specialty products may apply.

2. Conclusion of contract and information on the order process

2.1.

The Publisher's offers shall be non-binding.

2.2.

The conclusion of the contract is only offered in German language. The English-language version is only made available for convenience and is not legally binding. The German-language version of these Terms shall be relevant and legally binding in all respects and shall prevail in case of any contradictions.

2.3.

Online shop orders

2.3.1

Prior to submitting the order, all goods selected by the Customer, their total price including taxes and duties, freight, delivery, shipping costs and/or other costs, if any, as well as any additional services the Customer may have selected, the invoice and delivery address as well as payment details will be summarized and displayed in a window for review. The Customer can then identify any possible input errors and correct them before i placing the binding order. Before the contract is concluded, the contractual provisions including these Terms can be accessed again and may be saved in a reproducible form. By clicking the button "order with obligation to pay" (zahlungspflichtig bestellen), the Customer places the order, thereby submitting a legally binding offer. The Publisher reserves the right to accept the offer.

2.3.2

The Customer shall receive an email confirming receipt of the order immediately after submitting the order. This confirmation of receipt does not constitute an acceptance of the order. If the goods ordered by the Customer are no longer in stock, the Publisher shall inform the Customer accordingly and reject the order; in this case, no contract will be concluded.

2.3.3

A contract between the Customer and the Publisher is only concluded if the Publisher accepts the order of the Customer by delivery of the ordered goods. Upon acceptance of the order, a contract shall be concluded on the basis of the contractual provisions, including these Terms. If your order contains more than one good, each good may be shipped separately.

2.4

Order by telephone
If the Customer orders the goods from the Publisher by telephone, a contract between the Customer and the Publisher is concluded if the Publisher accepts the Customer's order during the telephone conversation. Upon acceptance of the order, a contract is concluded on the basis of the contractual provisions including these Terms.

2.5

Order by email, fax or mail
If the Customer orders the goods from the Publisher by email, fax or mail, a contract between the Customer and the Publisher is concluded if the Publisher accepts the Customer's order upon receipt. If the goods ordered by the Customer are no longer in stock, the Publisher shall inform the Customer accordingly and reject the order; in this case, no contract will be concluded. Upon acceptance of the order, a contract is concluded on the basis of the contractual provisions including these Terms.

3. Shipment/passing of risk/delivery periods

3.1.

The risk shall pass to the Customer upon handover of the goods to the carrier commissioned by the Publisher. Section 447 BGB shall apply. Section 448 BGB shall apply with respect to the costs for handover, acceptance and shipment.

3.2.

Complaints about any damage resulting from transport shall not be addressed to the Publisher but to the carrier and then be reported to the Publisher.

3.3.

Delivery dates shall only be binding if they have been confirmed by the Publisher in writing and the Customer has communicated to or provided the Publisher with all information and documents required for the performance of such delivery in a timely manner and paid any advance payments as agreed.

4. Rights in case of defects

4.1.

Any rights of the Customer based on defects in cases of obvious defects are subject to the Customer notifying the Publisher of such defects in writing within eight days after delivery of the goods to the Customer; the Customer shall report any hidden defects to the Publisher in writing without undue delay after they have been identified.

4.2.

The limitation period for claims for defects shall be 12 months beginning with the handover of the goods to the Customer. The provisions on the statute of limitations of section 479 BGB and Section 5 of these Terms shall remain unaffected. The statutory limitation periods shall apply

1. to the Customer's rights with respect to defects concealed in bad faith or caused intentionally;
2. if and to the extent that the Publisher has assumed a guarantee;
3. to any claims for damages of the Customer due to culpably caused personal injuries;
4. to any claims for damages of the Customer due to damages caused by the Publisher intentionally or by gross negligence;
5. to any claims for damages of the Customer for reasons other than defects of the goods; as well as
6. to claims under the German Product Liability Act (Produkthaftungsgesetz) or in case of any other mandatory statutory liability.

5. Limitation of liability

5.1.

Subject to the provision in Section 5.2, the Publisher's statutory liability for damages shall be limited as follows:

1. In the event of a breach of material contractual obligations caused by simple negligence, the Publisher shall only be liable up to the amount of the typically foreseeable damage at the time of entering into the contract;
2. The Publisher shall neither be liable in case of a breach of non-material contractual obligations caused by simple negligence, or with respect to claims in tort based on simple negligence by the Publisher.

5.2.

The aforementioned limitations of liability shall not apply in case of mandatory statutory liability (in particular under the German Product Liability Act) nor in case of assumption of a guarantee or culpably caused personal injuries.

5.3.

The Customer is obliged to take reasonable measures to avert and mitigate any damages.

6. Retention of Title.

6.1.

The goods delivered, which may only be resold within the scope of normal and proper business transactions, shall remain the Publisher's property until any and all claims arising from the business relationship have been settled. In the case of current accounts, the retention of title shall serve as security for the claim for the balance to which the Publisher is entitled.

6.2.

The Customer hereby assigns to the Publisher its receivables arising from the resale of the goods. The Publisher hereby accepts the assignment. The Customer shall be authorized to collect for the Publisher in trust in its own name the claims assigned to the Publisher. The Publisher may revoke such authorization as well as the right to resell the goods if the Customer fails to comply with material contractual obligations, such as payment obligations. If the authorization is revoked, the Publisher is entitled to collect the claims itself.

6.3.

The Publisher undertakes to release, upon the Customer's request, the securities the Customer is entitled to pursuant to the aforementioned provisions at its choice if the realizable value of the securities exceed the claims that are to be secured by more than 10%.

6.4.

Should the Customer be in default of material obligations, such as payment to the Publisher, and should the Publisher rescind the contract, the Publisher may, notwithstanding any other rights, request surrender of the goods subject to retention of title and may utilize them otherwise in order to satisfy its matured claims against the Customer. In such case, the Customer shall grant the Publisher or the Publisher's agents immediate access to the goods subject to retention of title and surrender them.

6.5.

In the case of deliveries to other jurisdictions in which the foregoing provisions governing the retention of title do not have the same security effect as in Germany, the Customer shall use its best efforts to create equivalent security rights for the Publisher without undue delay. The Customer shall cooperate in all measures such as registration, publication, etc., which are required for and beneficial to the validity and enforceability of such security rights.

7. Prices, payment terms

7.1.

The purchase prices shall be determined according to the prices valid at the time of the order as specified in the online shop and/or the Publisher's catalog and/or stated in the sales conversation. All prices are indicated in Euro and include VAT in the statutory amount and other duties, if any.

7.2.

Unless agreed otherwise in writing, the purchase price shall be due and payable without deductions immediately upon conclusion of the contract.

7.3.

The Customer is only entitled to set off claims against the Publisher if such claims are undisputed, ready for decision or have been finally adjudicated.

7.4.

The Customer is only entitled to assert a right of retention to the extent that its counterclaim is based on the same contract and is undisputed, ready for decision or has been finally adjudicated.

7.5.

In the case of a default in payment, default interest at a rate of 9 percentage points above the statutory base rate shall be charged for the duration of the default. The right to claim further damages shall remain unaffected hereby.

7.6.

Technical guidelines, e.g. VDE provisions, IEC publications, are not bookselling products and are, thus, not subject to any bookselling discounts.

8. Electronic products

8.1.

The digital contents made available via the Publisher's online shop that are not delivered on a physical data storage device, e.g. e-books, conference papers, specialist publications and standards ("Electronic Products") are protected by copyright ("Urheberrecht"). The Electronic Products shall be watermarked with a digital Customer signature.

The Customer shall be granted the non-exclusive, non-transferable right of use, unrestricted as to time and territory, for Electronic Products purchased from the Publisher and downloaded via its online shop. In case of an individual license, the Customer is entitled to transfer and save the Electronic Product to a terminal device and to activate it on the terminal device as often as desired and to generate one printout. In the case of a multiple license (network or multi-user license), the Customer is entitled to transfer and save the Electronic Product to one terminal device per user in accordance with the number of users specified in the order, and to enable each authorized user to activate the Electronic Product on the terminal device as often as desired and to generate one printout per user.

8.2.

The Customer shall not remove any copyright notices, logos and digital watermarks in the Electronic Product and is not entitled to copy, modify or edit the Electronic Product or parts thereof or to disclose or resell the Electronic Product or parts thereof to third parties via the Internet or the intranet or in any other form. Any further use shall only be permissible within the scope and in compliance with mandatory copyright laws. The Customer is obliged to ensure that users comply with the provisions of this Section 8.2.

9. Miscellaneous

9.1.

The laws of the Federal Republic of Germany shall apply to the exclusion of its conflict of laws principles and the United Nations Convention on Contracts for the International Sale of Goods (CISG).

9.2.

Exclusive venue for any and all disputes arising from or in connection with the parties' contractual relationship shall be Berlin-Charlottenburg, Germany. The Publisher is entitled, however, to sue the Customer at any other court of statutory jurisdiction.

9.3.

The Publisher will save the contract text after conclusion of the contract, but it is then no longer available to the Customer.

9.4.

The place of performance shall be Berlin.

9.5.

Changes of and amendments to the contract and any additional agreements will require written form. The same shall apply to any amendment of this written form requirement.

9.6.

Should any provision of the contract be invalid, illegal or unenforceable in whole or in part, this shall not affect the validity of the remaining provisions. In such a case, the parties undertake to replace the invalid, illegal or unenforceable provision by a valid provision that reflects the economic purpose of the invalid provision as closely as possible. The same shall apply in case of loopholes.

General Terms and Conditions of VDE VERLAG GMBH, Berlin, Germany ("Publisher") for Consumers

1. Scope of application, contracting partners

1.1.

Any contracts concluded between customers who are consumers ("you", "your") and VDE VERLAG GmbH, Bismarckstraße 33, 10625 Berlin, Germany ("Publisher") with respect to the purchase of goods, including digital contents, shall exclusively be subject to these General Terms of Delivery and Payment for Consumers ("Terms"). Consumers are natural persons entering into the contract for purposes that are predominantly unrelated to their commercial or self-employed professional activities (section 13 German Civil Code (Bürgerliches Gesetzbuch; "BGB")).

1.2.

Any participation in seminars is subject to the separate General Terms and Conditions for Seminars, Courses, Conferences and other Events ("Seminar Terms"), accessible at https://www.vde-verlag.de/seminare/agb.html.

1.3

In addition to these Terms, the additional terms may apply for subscriptions (magazines, books, standards / VDE rules and procedures) and other specialty products may apply.

2. Conclusion of contract and information on the order process

2.1

The Publisher's offers shall be non-binding.

2.2

The conclusion of the contract is only offered in German language. The English-language version is only made available for convenience and is not legally binding. The German-language version of these Terms shall be relevant and legally binding in all respects and shall prevail over the English-language version in case of any contradictions.

2.3

Online shop orders

2.3.1

Prior to submitting your order, all goods selected by you, their total price including taxes and duties, freight, delivery, shipping costs and/or other costs, if any, as well as any additional services you may have selected, your invoice address and your delivery address as well as your payment details will be summarized and displayed in a window for review. you can then identify any possible input errors and correct them before placing your binding order. Before the contract is concluded, the contractual provisions including these Terms can be accessed again and may be saved in reproducible form. By clicking the button "order with obligation to pay" (zahlungspflichtig bestellen), you place the order, thereby submitting a legally binding offer. The Publisher reserves the right to accept your offer.

2.3.2

You shall receive an email confirming receipt of the order immediately after submitting the order. This confirmation of receipt does not constitute an acceptance of your order. If the goods ordered by you are no longer in stock, we shall inform you accordingly and reject your order; in this case, no contract will be concluded.

2.3.3

A contract between you and the Publisher is only concluded if the Publisher accepts your order by delivery of the ordered goods. Upon acceptance of the order, a contract shall be concluded on the basis of the contractual provisions, including these Terms. If your order contains more than one good, each good may be shipped separately.

2.4

Order by telephone
If you order the goods from us by telephone, a contract between you and the Publisher is concluded if we accept your order during the telephone conversation. Upon acceptance of your order, a contract is concluded on the basis of the contractual provisions including these Terms.

2.5

Order by email, fax or mail
If you order the goods from us by email, fax or mail, a contract between you and the Publisher is concluded if the Publisher accepts your order upon receipt. If the goods ordered by you are no longer in stock, we shall inform you accordingly and reject your order; in this case, no contract is concluded. Upon acceptance of the order, a contract is concluded on the basis of the contractual provisions including these Terms.

3. Delivery upon ordering of goods

3.1.

Delivery periods and delivery dates can be derived from the information provided in the order process.

3.2.

If you order several goods, different delivery periods and delivery dates may apply.

4. Prices, payment terms

4.1.

The purchase prices shall be determined according to the prices valid at the time of the order as specified in the online shop and/or our catalog and/or stated in the sales conversation. All prices are indicated in Euro and include VAT in the statutory amount and other duties, if any. All other costs, such as freight costs, delivery costs, shipping costs and/or other costs, as well as any additional services you may have selected, will be shown separately before you place your binding order.

4.2.

Payments can only be effected by invoice, credit card or PayPal. We reserve the right to exclude individual payment methods and to refer to the remaining payment methods. Depending on your preferred payment method, you may be required to accept the general terms and conditions of the respective payment service provider.

4.3.

Unless agreed otherwise in writing, the purchase price shall be due and payable immediately upon conclusion of the contract.

4.4.

You are only entitled to a set-off if your counterclaim is undisputed, ready for decision or has been finally adjudicated.

4.5.

You are only entitled to assert a right of retention to the extent that your counterclaim is based on the same contractual relationship and is undisputed, ready for decision or has been finally adjudicated.

4.6.

In the case of a default in payment, default interest at a rate of 5 percentage points above the statutory base rate can be charged for the duration of the default. The right to claim further damages shall remain unaffected hereby.

5. Right of withdrawal

5.1

If you are a consumer and have purchased from us one good or several goods (except for Electronic Products pursuant to section 9.1 of these Terms) that are delivered in one delivery, the instruction on the right of withdrawal set out in Annex 1 to these Terms applies.

5.2

If you are a consumer and have purchased from us several goods (except for Electronic Products pursuant to section 9.1 of these Terms) that are delivered in partial deliveries, the instruction on the right of withdrawal set out in Annex 2 to these Terms applies.

5.3

If you are a consumer and have purchased from us one or several Electronic Products pursuant to section 9.1 of these Terms, the instruction on the right of withdrawal set out in Annex 3 to these Terms applies. you will lose your right of withdrawal if we have commenced with the execution of the contract (i.e. making the Electronic Products available for download) with your express prior consent and you have confirmed your knowledge that you will lose your right of withdrawal upon your agreement with the commencement of the contract.

5.4

To make use of your right of withdrawal you may use the model withdrawal form set out in Annex 4 to these Terms, but this is not obligatory.

5.5

In case of a withdrawal you shall bear the direct cost of returning the goods.

6. Rights in case of defects when purchasing goods

You are entitled to the rights in case of defects pursuant to the provisions of statutory law. Section 7 shall apply with respect to claims for damages.

7. Limitation of liability

7.1.

Subject to the provision in Section 7.2, the Publisher's statutory liability for damages shall be limited as follows:

1. In the event of a breach of material contractual obligations caused by simple negligence, the Publisher shall only be liable up to the amount of the typically foreseeable damage at the time of entering into the contract;
2. The Publisher shall neither be liable in case of a breach of non-material contractual obligations caused by simple negligence, nor with respect to claims in tort based on simple negligence by the Publisher.

7.2.

The aforementioned limitations of liability shall not apply in cases of mandatory statutory liability (in particular under the German Product Liability Act) or in case of assumption of a guarantee or culpably caused personal injuries.

7.3.

You are obliged to take reasonable measures to avert and mitigate any damages.

8. Retention of title

8.1.

The goods will remain the Publisher's property until they have been fully paid.

8.2.

You are obliged to treat the goods with care while title to such products is retained.

9. Electronic Products (digital content).

9.1.

The digital contents made available via the Publisher's online shop that are not delivered on a physical data storage device, e.g. e-books, conference papers, specialist publications and standards ("Electronic Products") are protected by copyright ("Urheberrecht"). The Electronic Products shall be watermarked with your digital signature.
You shall be granted the non-exclusive, non-transferable right of use, unrestricted as to time and territory, for Electronic Products purchased from the Publisher and downloaded via its online shop. In case of an individual license, you are entitled to transfer and save the Electronic Product to a terminal device and to activate it on the terminal device as often as desired and to generate one printout. In the case of a multiple license (network or multi-user license), you are is entitled to transfer and save the Electronic Product to one terminal device per user in accordance with the number of users specified in the order, and to enable each authorized user to activate the Electronic Product on the terminal device as often as desired and to generate one printout per user.

9.2.

You shall not remove any copyright notices, logos and digital watermarks in the Electronic Product and is not entitled to copy, modify or edit the Electronic Product or parts thereof or to disclose or resell the Electronic Product or parts thereof to third parties via the Internet or the intranet or in any other form. Any further use shall only be permissible within the scope and in compliance with mandatory copyright laws. you are obliged to ensure that users comply with the provisions of this Section 9.2.

10. Miscellaneous

10.1.

The laws of the Federal Republic of Germany shall apply to the exclusion of its conflict of laws principles and the United Nations Convention on Contracts for the International Sale of Goods (CISG). If your permanent address is located outside of Germany, the mandatory statutory provisions of the jurisdiction in which your usually reside shall apply in addition.

10.2.

The Publisher will save the contract text after conclusion of the contract, but it is then no longer available to you.

10.3.

The European Commission provides a platform for online dispute settlement. This platform provides you with the opportunity to resolve disputes in connection with your online order without first engaging a court. The platform can be found at http://ec.europa.eu/consumers/odr/.

10.4.

The Publisher is not willing to participate in dispute resolution proceedings before a Consumer Complaint Office (Verbraucherschlichtungsstelle).

11. Customer Service.

If you have any questions, claims or complaints, please contact our customer service by email at kundenservice@vde.verlag.de, by telephone (+49 (0) 30 34 80 01-222), by fax (+49 (0) 30 34 80 01 - 9088) or by mail to VDE VERLAG GmbH, Kundenservice, Bismarckstraße 33, 10625 Berlin, Germany. Our customer service can be contacted by phone Monday to Friday from 8am until 4pm.

Annex 1

If you are a consumer and have purchased from us one good or several goods (except for Electronic Products pursuant to section 9.1 of these Terms) that are delivered in one delivery, the following instruction on the right of withdrawal applies:

Instruction on the right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us, VDE VERLAG GmbH, Customer Service, Bismarckstraße 33, 10625 Berlin, Deutschland, email: kundenservice@vde-verlag.de, Phone number: (030) 34 80 01-222, Telefax: (030) 34 80 01 – 9088 of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. You may also electronically fill and submit the model withdrawal form or another clear statement on our website https://www.vde-verlag.de/kontakt/widerruf_eng.pdf. If you use this option, we will send you a confirmation of the receipt of such a withdrawal without undue delay (e.g. by e-mail).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You shall bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Annex 2

If you are a consumer and have purchased from us several goods (except for Electronic Products pursuant to section 9.1 of these Terms) that are delivered in partial deliveries, the following instruction on the right of withdrawal applies:

Instruction on the right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right of withdrawal, you must inform us, VDE VERLAG GmbH, Customer Service, Bismarckstraße 33, 10625 Berlin, email: kundenservice@vde-verlag.de, Phone number: (030) 34 80 01-222, Telefax: (030) 34 80 01 – 9088 of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. you may also electronically fill and submit the model withdrawal form or another clear statement on our website https://www.vde-verlag.de/kontakt/widerruf_eng.pdf. If you use this option, we will send you a confirmation of the receipt of such a withdrawal without undue delay (e.g. by e-mail).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You shall bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Annex 3

If you are a consumer and have purchased from us one good or several Electronic Products pursuant to section 9.1 of these Terms, the following instruction on the right of withdrawal applies:

Instruction on the right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which the contract is concluded.

To exercise the right of withdrawal, you must inform us, VDE VERLAG GmbH, Customer Service, Bismarckstraße 33, 10625 Berlin, Deutschland, email: kundenservice@vde-verlag.de, Phone number: (030) 34 80 01-222, Telefax: (030) 34 80 01 – 9088 of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. you may also electronically fill and submit the model withdrawal form or another clear statement on our website https://www.vde-verlag.de/kontakt/widerruf_eng.pdf. If you use this option, we will send you a confirmation of the receipt of such a withdrawal without undue delay (e.g. by e-mail).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Exclusion of the right of withdrawal for Electronic Products, which you have downloaded in our online shop:
You will lose your right of withdrawal if we have commenced with the execution of the contract after you
a) expressly agreed that we should begin with the execution of the contract before expiry of the withdrawal period, and
b) have confirmed your knowledge that you will lose your right of withdrawal upon your agreement with the commencement of the contract.

Annex 4

To make use of your right of withdrawal you may use the following model withdrawal form, but this is not obligatory.
Please klick here for the Print-Version of this form

Shipping Costs:

Calculation per order via webshop and country of destination:

Data Protection Policy

We manage our websites in accordance with the principles set out below:

We undertake to comply with the statutory data protection regulations and endeavour always to take into account the principles of data avoidance and data minimisation.

1. Name and address of the Controller and the Data Protection Officer

a. The Controller

The controller, within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the Member States of the European Union, as well as other data protection regulations, is:

VDE VERLAG Gmbh
Bismarckstr. 33
10625 Berlin
Germany

Tel.: +49 (30) 34 80 01 - 0
Fax: +49 (30) 34 80 01 – 9088
E-Mail: datenschutz@vde-verlag.de
Website: www.vde-verlag.de

b. The Data Protection Officer

You can contact the controller’s Data Protection Officer at the following address:
SiDIT GmbH, Langgasse 20, 97261 Güntersleben, info@sidit.de

2. Explanation of terms

We have designed our Data Protection Policy in accordance with the principles of clarity and transparency. However, in case of any ambiguity in relation to the use of various terms, their definitions can be found here.

3. Legal basis for data processing

a) Processing of personal data in accordance with the GDPR

We process your personal data, such as your first and last names, your e-mail address and IP address, etc., only where there is a legal basis for doing so. In particular, we take the following rules into consideration, in accordance with the General Data Protection Regulation (GDPR):

• Article 6 (1) (a) GDPR: The data subject has given consent to the processing of his or her personal data for one or more specific purposes.
• Article 6 (1) (b) GDPR: Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
• Article 6 (1) (c) GDPR: Processing is necessary for compliance with a legal obligation to which the controller is subject.
• Article 6 (1) (d) GDPR: Processing is necessary to protect the vital interests of the data subject or of another natural person.
• Article 6 (1) (e) GDPR: Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
• Article 6 (1) (f) GDPR: processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

However, we will always inform you once again at the appropriate points in this Data Protection Policy of the legal basis on which we process your personal data.

b) Consent of the holder of parental responsibility under Article 8 (1) (second sentence) GDPR

In all cases of data processing on this website requiring the consent of a minor below the age of 16 years, consent must be obtained from a holder of parental responsibility.
Information about the individual data processing operations that require the consent of the data subject, the purposes of the processing and the data categories involved, can be found in the Data Protection Policy.
You may withdraw your consent at any time by sending a notice to that effect to the controller, using the contact details listed above. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

c) c) Processing of information in accordance with Section 25 (1) TTDSG

We also process information in accordance with Section 25 (1) of the Federal Act on the Regulation of Data Protection and Privacy in Telecommunications and Telemedia [Telekommunikation-Telemedien-Datenschutz-Gesetz, German acronym: TTDSG] by storing information on your terminal equipment or by accessing information already stored on your terminal equipment. This information may consist of both personal and non-personal data, such as cookies, browser fingerprints, advertising IDs, MAC addresses and IMEI numbers. Terminal equipment, within the meaning of Section 2 (2) (6) TTDSG, is any equipment connected directly or indirectly to the interface of a public telecommunications network for the purpose of transmitting, processing or receiving messages.
As a rule, we process this information based on your consent, in accordance with Section 25 (1) TTDSG.
Where an exception under Section 25 (2), subparas. (1) and (2) TTDSG applies, we do not require consent. This type of exception applies in cases where we access or store the information solely for the purpose of transmitting a message over a public telecommunications network, or where it is strictly necessary in order for us to provide a telemedia service that you have expressly requested. You may withdraw your consent at any time.
We must point out that the withdrawal of consent shall not affect the lawfulness of processing carried out based on consent before its withdrawal.

4. Transfer of personal data

The transfer of personal data also comes under processing within the meaning of Section 3, above. At this point, however, we would like to inform you separately about the transfer of data to third parties. The protection of your personal data is very important to us. Consequently, we are particularly careful when we transfer your data to third parties.
We transfer data to third parties only in cases where there is a legal basis for the processing. For example, we transfer personal data to persons or companies acting as processors on our behalf, pursuant to Article 28 GDPR. A processor is any party that processes personal data on our behalf, i.e. under our instruction and control.
In accordance with the provisions of the GDPR, we conclude an agreement with each of our processors in order to oblige them to comply with data protection regulations, thus providing full protection for your data.

5. Storage period and erasure

We erase your personal data once the data are no longer necessary for the purposes for which they were collected or otherwise processed, or where the processing is not necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims.

6. SSL/TLS encryption

This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as any requests you send to us as the website operator. You can recognise an encrypted connection by the change in the address line of the browser from “http://” to “https://” and by the padlock symbol in your browser’s address bar.
With SSL/TLS encryption activated, the data you transmit to us cannot be intercepted and read by third parties.

7. Cookies

We use cookies on our website. Cookies are small data packets created automatically by your browser and stored on your end device when you visit our website. These cookies are used to store information about the end device being used.
When using cookies, we make a distinction between technically necessary cookies and “other” cookies. Technically necessary cookies are cookies that are strictly necessary in order for us to provide an information society service that you have expressly requested.

a) Technically necessary cookies

In order to make our website more pleasant for you to use, we use technically necessary cookies, which may be so-called session cookies (e.g. choice of language and font, shopping basket, etc.), consent cookies, cookies used to ensure server stability and security, or similar. The legal basis for the cookies results from Article 6 (1) (f) GDPR, from our legitimate interest in error-free operation of the website and in optimising the manner in which we provide our services to you.

b) Other cookies

Other cookies include cookies for statistical, analysis, marketing and retargeting purposes. We use these cookies for you based on your consent pursuant to Article 6 (1) (a) GDPR.
You may withdraw your consent to the use of cookies at any time. We must point out that the withdrawal of consent shall not affect the lawfulness of processing carried out based on consent before its withdrawal.
You can withdraw consent either by editing your cookie settings on our website, disabling the use of cookies in your browser settings (which may also restrict the functionality of the website), or in individual cases by setting an opt-out for the service in question.
In the Data Protection Policy, we inform you for each respective service of the legal basis on which these data are processed.

8. Cookie banner

We use a cookie banner to obtain consent for the cookies we use. The banner sets a so-called consent cookie to query and process the respective consent status. This consent cookie is technically necessary, hence we use it on the basis of our legitimate interest pursuant to Article 6 (1) (f) GDPR and Section 25 (1) TTDSG.

9. 9. Collection and storage of personal data, their type and purpose of use

a) External hosting

Our website is hosted by Cronon GmbH, Otto-Ostrowski-Strasse 7, 10249 Berlin. Consequently, all personal data collected on our website are stored on our web host’s servers, unless an external third-party service is embedded. These are data such as the IP address, your e-mail address, communication data or similar. Below is an explanation of the specific personal data involved for individual features and services. In cases where we use an external third-party service, we make this clear in the description of the respective service or tool.
The web host processes your data only on our instructions, and only to the extent necessary to provide the services on the website. The web host does not process the data for its own purposes. We have concluded a commissioned data processing agreement with the web host.

b) When visiting the website

When you access our website, the browser in use on your end device automatically sends information to our web server. This information is stored temporarily in what is known as a log file. The following information is collected without any action on your part and stored until it is automatically erased:

• The IP address of the computer sending the request
• The date and time of access
• The name and URL of the file retrieved
• The browser used

• Fault analysis

c) Contractual relationship

(1) Conclusion of contract

In the course of establishing the contractual relationship, pursuant to Article 6 (1) (b) GDPR, we only process personal data that are essential for performance of the contract. Any additional data you may choose to provide will only be processed based on your consent, in accordance with Article 6 (1) (a) GDPR. We use this optional information in order to provide a customer-friendly service and to ensure continuous improvement of that service.

(2) Transfer of data for shipping purposes

We transfer the data necessary for the purpose of shipping our goods (first and last names, address, e-mail address, telephone number, where required for freight forwarding of goods) to the appropriate carrier for notification/coordination of shipping and delivery of the goods.
The legal basis for the transfer results from Article 6 (1) (b) GDPR.
In this respect, we transfer your data to one of the following carriers. The carrier will then provide you with further information about the processing of your data:

DHL Paket GmbH, Sträßchensweg 10, postcode/city: 53113 Bonn, telephone: +49/ (0) 228/ 18 20, E-Mail: impressum.paket[at]dhl.com; https://www.dhl.de/en/toolbar/footer/privacy-notice.html

(3) Transfer of data when using online payment service providers

When you place your order and choose to pay via one of the online payment service providers we offer, your contact details will be transferred to that payment service provider in connection with that order. The lawfulness of the data transfer results from Article 6 (1) (b) GDPR, for the purpose of implementing the payment method you have selected, and from our legitimate interests in facilitating a user-friendly and straightforward payment process, pursuant to Article 6 (1) (f) GDPR .
Personal data transmitted to the online payment service provider usually include first name, last name, address, telephone number, IP address, e-mail address, or other data required for order processing, as well as data relating to the order, such as invoice amount, etc.
This transfer is necessary in order to process your order using the payment method you have selected and, in particular, to confirm your identity and to administer your payment and the customer relationship.
Please note, however: The online payment service provider may pass on personal data to other service providers, subcontractors or other affiliated companies where this is necessary for performance of the contractual obligations arising from your order, or where it subcontracts the processing of the personal data.
Depending on the payment method selected, e.g. invoice or direct debit, the personal data transmitted to the service provider will be passed on by that service provider to credit reference agencies. The purpose of this transfer is to verify your identity and creditworthiness in relation to the order you have placed. You can find out which credit agencies are involved, and which data the respective provider usually collects, processes, stores and transfers, in the providers’ own data protection policies:

PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourghttps://www.paypal.com/de/webapps/mpp/ua/privacy-full
BS PAYONE GmbH, Lyoner Straße 9, D-60528 Frankfurt/Main, https://www.payone.com/DE-en/data-protection-regulations

d) Newsletter

Content of the newsletter and registration data

We will only send out our newsletter, perform statistical surveys and analyses and log the registration process if you order the newsletter from us and once you have given your consent in accordance with Article 6 (1) (a) GDPR and Section 25 (1) TTDSG, or if you order books or other products from us.
The contents of the newsletter are specifically described when you register. To register for the newsletter, simply provide your e-mail address. Any additional information you choose to provide, such as your name and/or gender, will only be used in order to personalise the newsletter we send you.

Double opt-in and logging

For security reasons, we use a procedure known as double opt-in for newsletter registrations, to prevent registration with a bogus e-mail address. After registering for our newsletter, you will receive an e-mail asking you to confirm your registration. Your registration will only take effect once you have confirmed it.
Your newsletter registration is also logged. As part of the logging process, we store the registration and confirmation times, the data you provide and your IP address. If you make changes to your data, those changes will also be logged.

Withdrawal of consent

If you no longer wish to receive our newsletter, you may withdraw your consent at any time, with future effect. You can withdraw consent by clicking on the “unsubscribe” link at the end of each newsletter, or by sending us an e-mail to the following email address: newsletter@vde-verlag.de
The withdrawal of consent does not affect the lawfulness of processing carried out based on consent before its withdrawal.

optimizely
To send the newsletter, we use the optimizely service from Episerver GmbH, Wallstraße 16, 10179 Berlin.

For this purpose, the data you provide will be forwarded to and processed by Episerver GmbH. This tool enables us to evaluate the performance of the newsletter in terms of openings and clicks.
As a German company, Episerver GmbH is also subject to the provisions of the German Federal Data Protection Act [German acronym: BDSG] and the GDPR.
In addition, we have concluded a commissioned data processing agreement with Episerver GmbH. Episerver GmbH does not acquire the right to pass on your data.

More information about data protection by Episerver GmbH is available at: https://www.optimizely.com/legal/privacy-policy/

e) Google Tag Manager

We use Google Tag Manager on our website, a service provided by Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). Google Tag Manager is an administration and management tool which enables the central administration and roll-out of other tracking and/or statistics tools.
When you visit our website and give your consent in accordance with Article 6 (1) (a) GDPR, Google Tag Manager collects and processes your IP address, which may also be sent to the USA. Google Tag Manager itself, however, does not create a user profile or perform any analyses.
Google’s privacy policy is available at: https://policies.google.com/privacy?hl=en

f) ZVEH membership

If you are a member of ZVEH, we process personal data as the controller, as follows:

We receive a list of primary keys and postcodes of all members from the ZVEH association at regular intervals. We store these data for the purpose of performing the contract. These data cannot be assigned to specific persons. We do not pass on the data to third parties. If you provide the primary key and the postcode when concluding a contract or converting an existing subscription to VDE rules, we will compare them with the entries we have and grant you the appropriate discount if they match. If the discounted subscription is terminated, cancelled or revoked, we will inform ZVEH that a subscription has been terminated for the corresponding primary key. To apply for a discount for existing subscriptions directly on the pages of ZVEH, VDE provides ZVEH with a list of contract numbers, medium of the contract and postcodes at regular intervals. These data cannot be assigned to specific persons. If an application for a discount is made on the ZVEH website for suitable media, VDE receives a list of the contract numbers to be discounted and the corresponding ZVEH primary key.
The legal basis for the processing is Article 6 (1) (f) GDPR.

g) Communication by telephone or e-mail

You have the option of contacting us by telephone or sending us an enquiry by e-mail. In this case, the data from the e-mail is forwarded to an appropriate contact person and processed for the purpose of handling your enquiry. The data you enter in the contact form is protected by SSL encryption.
The legal basis is our legitimate interest in customer/partner and prospect communication pursuant to Article 6 (1) (f) GDPR.

10. Analysis and tracking tools

We use the following analysis and tracking tools on our website. These are used to ensure that our website is continually optimised and designed to meet our users’ needs.
We use these tools based on your consent pursuant to Article 6 (1) (a) GDPR. You may withdraw your consent at any time by changing the cookie settings. Processing carried out before the withdrawal of consent remains lawful.
The purposes of the data processing and the data categories are indicated in the respective tools. We must point out that we have no control over the type or scope of any further data processing performed by the service providers.

a) Google Ads Conversion Tracking

We use Google Ads on our website, an online advertising program provided by Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). Conversion tracking is also used in this regard. Using this tool, Google Ads sets a cookie on your end device when you visit our website via a Google ad.
The cookie is not used for personal identification of the user. If you visit our website as a user and the cookie has not yet expired, we and Google can recognise that you clicked on the corresponding ad and were redirected to our site. Each Google Ads customer is assigned a different cookie, meaning that cookies cannot be tracked across Ads customers’ websites.
The data obtained using conversion cookies are used to generate conversion statistics for Ads customers. As Google Ads customers, we can see from these statistics the total number of users who responded to our ad and were then redirected to a website with a conversion tracking tag. This enables us to judge the success of individual advertising measures. None of the information we receive during this process could possibly be used to identify you personally as a user.
With Google Ads, your browser automatically establishes a direct connection with the Google server. If you have a Google account and are logged in to it, your browser can assign the visit to your account. If you do not have a Google account, Google will assign you a unique identifier. We have no control over any other data collected and stored by Google.

More information about Google's privacy policy is available at https://policies.google.com/privacy?hl=en sowie https://policies.google.com/technologies/ads?hl=en

b) Etracker

We use etracker on our website, a web analytics service provided by etracker GmbH (Erste Brunnenstraße 1 20459 Hamburg, Germany).
With etracker, data are processed on our website to create usage profiles using pseudonyms. In this context, cookies may be used to recognise you the next time you visit our site.
The data collected using etracker technologies are not used to identify you personally without your explicit consent or combined with personal data concerning the holder of the pseudonym.
More information about etracker's data protection policy is available at: https://www.etracker.com/en/data-privacy/

11. Rights of the data subject

You have the following rights:

a) Right of access

Pursuant to Article 15 GDPR, you have the right to request information about the personal data concerning you which we process. This right of access includes information about

• the purposes of the processing
• the categories of personal data concerned
• the recipients or categories of recipient to whom your data have been or will be disclosed/li>
• the envisaged storage period, or at least the criteria used to determine the storage period
• the existence of a right to rectification, erasure or restriction of processing, or to object to such processing
• the existence of a right to lodge a complaint with a supervisory authority
• the source of your personal data, where they were not collected by us
• the existence of automated decision-making, including profiling, and where appropriate, meaningful information about the logic involved

b) Right to rectification

In accordance with Article 16 GDPR, you have the right to obtain from us without undue delay the rectification of incorrect or incomplete personal data stored by us.

c) Right to erasure

In accordance with Article 17 GDPR, you have the right to obtain from us without undue delay the erasure of your personal data stored by us, unless further processing is required for one of the following reasons:

• The personal data are still necessary for the purposes for which they were collected or otherwise processed.
• For exercising the right to freedom of expression and information.
• For compliance with a legal obligation which requires processing under European Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest, or in the exercise of official authority vested in the controller.
• For reasons of public interest in the area of public health pursuant to Article 9 (2) (h) and (i) and Article 9 (3) GDPR.
• For archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Article 89 (1) GDPR, insofar as the right referenced in subsection a) is likely to render impossible or seriously impair the achievement of the objectives of that processing.
• For the establishment, exercise or defence of legal claims.

d) Right to restriction of processing

Pursuant to Article 18 GDPR, you may request the restriction of the processing of your personal data for one of the following reasons:

• You contest the accuracy of your personal data.
• The processing is unlawful and you oppose the erasure of the personal data.
• We no longer require the personal data for the purposes of the processing, but you require them for the establishment, exercise or defence of legal claims.
• You object to the processing pursuant to Article 21 (1) GDPR.

e) Notification obligation

If you have requested rectification or erasure of your personal data or a restriction of processing in accordance with Articles 16, 17 or 18 GDPR, we will notify all recipients to whom your personal data have been disclosed, unless this proves impossible or involves disproportionate effort. You may request that we inform you about those recipients.

f) Right to data portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format.
You also have the right to request that those data be transferred to a third party, where the processing was carried out by automated means and where it is based on consent pursuant to Article 6 (1) (a) or Article 9 (2) (a) or is necessary for the performance of a contract pursuant to Article 6 (1) (b) GDPR.

g) Right to withdraw consent

Pursuant to Article 7 (3) GDPR, you have the right at any time to withdraw consent that you have previously granted to us. The withdrawal of consent does not affect the lawfulness of processing carried out based on consent before its withdrawal. We may not carry out any further processing based on your consent, once you have withdrawn it.

h) Right to lodge a complaint

Pursuant to Article 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is contrary to the GDPR.

i) Right to object

Where your personal data are processed based on legitimate interests pursuant to Article 6 (1) (f) GDPR, you have the right pursuant to Article 21 GDPR to object to the processing of your personal data on grounds relating to your particular situation, or you have a general right to object to processing for direct marketing purposes. In the latter case, we will implement your request without the need for you to specify the particular situation. You can exercise your right to object or to withdraw consent simply by sending an e-mail to datenschutz@vde-verlag.de.

j) Automated individual decision-making, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This right shall not apply if the decision

1. is necessary for entering into, or performance of, a contract between you and us
2. is authorised by European Union or Member State law to which we are subject and which also lays down suitable measures to safeguard your rights and freedoms and your legitimate interests
3. is based on your explicit consent.