The electronic version of this International Standard can be downloaded from the ISO/IEC Information Technology Task Force (ITTF) web site.
ISO/IEC 16680:2012 is The Open Group Service Integration Maturity Model (OSIMM).
It specifies
- a model against which the degree of service integration maturity of an organization can be assessed, and
- a process for assessing the current and desired degree of service integration maturity of an organization, using the model.