ISO/IEC 19086-3:2017
Information technology - Cloud computing - Service level agreement (SLA) framework - Part 3: Core conformance requirements
Ausgabedatum:
2017-07
Edition:
1.0
Sprache: EN - englisch
Seitenzahl: 15 VDE-Artnr.: 225000
ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086-1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.
ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.