ISO/IEC TR 20000-17:2024Information technology - Service management - Part 17: Scenarios for the practical application of service management systems based on ISO/IEC 20000-1:2018
173,00 €
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ISO/IEC TS 20000-15:2024Information technology - Service management - Part 15: Guidance on the application of Agile and DevOps principles in a service management system
151,00 €
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ISO/IEC 20000-1:2018/AMD1:2024Information technology - Service management - Part 1: Service management system requirements - Amendment 1: Climate action changes
0,00 €
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ISO/IEC TS 20000-14:2023Information technology - Service management - Part 14: Guidance on the application of Service Integration and Management to ISO/IEC 20000-1
151,00 €
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ISO/IEC TS 20000-5:2022Information technology - Service management - Part 5: Implementation guidance for ISO/IEC 20000-1
151,00 €
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ISO/IEC TS 20000-11:2021Information technology - Service management - Part 11: Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL®
194,00 €
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ISO/IEC 20000-2:2019/AMD1:2020Information technology - Service management - Part 2: Guidance on the application of service management systems - Amendment 1
18,00 €
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ISO/IEC 20000-2:2019Information technology - Service management - Part 2: Guidance on the application of service management systems
194,00 €
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ISO/IEC 20000-3:2019Information technology - Service management - Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
151,00 €
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ISO/IEC 20000-1:2018Information technology - Service management - Part 1: Service management system requirements
151,00 €
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ISO/IEC 20000-10:2018Information technology - Service management - Part 10: Concepts and vocabulary
0,00 €
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ISO/IEC 20000-6:2017Information technology - Service management - Part 6: Requirements for bodies providing audit and certification of service management systems
96,00 €
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