ISO/IEC 20000-1:2018/AMD1:2024

Amendment 1 - Information technology - Service management - Part 1: Service management system requirements - Climate action changes

ISO/IEC 38500:2024

Information technology - Governance of IT for the organization

ISO/IEC TS 38508:2024

Information technology - Governance of IT - Governance implications of the use of a shared digital service platform among ecosystem organizations

ISO/IEC TS 20000-14:2023

Information technology - Service management - Part 14: Guidance on the application of Service Integration and Management to ISO/IEC 20000-1

ISO/IEC TS 30105-9:2023

Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 9: Guidelines on extending process capability assessment for digital transformation

ISO/IEC 30105-8:2022

Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 8: Continual performance improvement (CPI) of ITES-BPO

ISO/IEC 30105-4:2022

Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 4: Key concepts

ISO/IEC 38503:2022

Information technology - Governance of IT - Assessment of the governance of IT

ISO/IEC TS 20000-5:2022

Information technology - Service management - Part 5: Implementation guidance for ISO/IEC 20000-1

ISO/IEC TS 38505-3:2021

Information technology - Governance of data - Part 3: Guidelines for data classification

ISO/IEC TS 30105-6:2021

Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 6: Guidelines on risk management

ISO/IEC TS 20000-11:2021

Information technology - Service management - Part 11: Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL®

ISO/IEC 20000-2:2019/AMD1:2020

Amendment 1 - Information technology - Service management - Part 2: Guidance on the application of service management systems

ISO/IEC 30105-3:2016/AMD1:2020

Amendment 1 - Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 3: Measurement framework (MF) and organization maturity model (OMM)

ISO/IEC 38506:2020

Information technology - Governance of IT - Application of ISO/IEC 38500 to the governance of IT enabled investments

ISO/IEC 20000-HBK:2019

IT service management - A practical guide

ISO/IEC TR 30105-7:2019

Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 7: Exemplar for maturity assessment

ISO/IEC 20000-2:2019

Information technology - Service management - Part 2: Guidance on the application of service management systems

ISO/IEC 20000-3:2019

Information technology - Service management - Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1

ISO/IEC 20000-1:2018

Information technology - Service management - Part 1: Service management system requirements