ISO/IEC TR 20000-17:2024Information technology - Service management - Part 17: Scenarios for the practical application of service management systems based on ISO/IEC 20000-1:2018
173,00 €
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ISO/IEC 30105-3:2024Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 3: Measurement framework (MF) and organization maturity model (OMM)
129,00 €
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ISO/IEC 30105-2:2024Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 2: Process assessment model (PAM)
216,00 €
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ISO/IEC 30105-5:2024Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 5: Guidance
151,00 €
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ISO/IEC 30105-1:2024Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 1: Process reference model (PRM)
151,00 €
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ISO/IEC TS 20000-15:2024Information technology - Service management - Part 15: Guidance on the application of Agile and DevOps principles in a service management system
151,00 €
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ISO/IEC 20000-1:2018/AMD1:2024Information technology - Service management - Part 1: Service management system requirements - Amendment 1: Climate action changes
0,00 €
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ISO/IEC TS 38508:2024Information technology - Governance of IT - Governance implications of the use of a shared digital service platform among ecosystem organizations
96,00 €
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ISO/IEC TS 20000-14:2023Information technology - Service management - Part 14: Guidance on the application of Service Integration and Management to ISO/IEC 20000-1
151,00 €
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ISO/IEC TS 30105-9:2023Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 9: Guidelines on extending process capability assessment for digital transformation
129,00 €
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ISO/IEC 30105-8:2022Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 8: Continual performance improvement (CPI) of ITES-BPO
129,00 €
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ISO/IEC 30105-4:2022Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 4: Key concepts
129,00 €
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ISO/IEC 38503:2022Information technology - Governance of IT - Assessment of the governance of IT
129,00 €
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ISO/IEC TS 20000-5:2022Information technology - Service management - Part 5: Implementation guidance for ISO/IEC 20000-1
151,00 €
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ISO/IEC TS 38505-3:2021Information technology - Governance of data - Part 3: Guidelines for data classification
96,00 €
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ISO/IEC TS 30105-6:2021Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 6: Guidelines on risk management
96,00 €
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ISO/IEC TS 20000-11:2021Information technology - Service management - Part 11: Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL®
194,00 €
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ISO/IEC 20000-2:2019/AMD1:2020Information technology - Service management - Part 2: Guidance on the application of service management systems - Amendment 1
18,00 €
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ISO/IEC 38506:2020Information technology - Governance of IT - Application of ISO/IEC 38500 to the governance of IT enabled investments
96,00 €
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