ISO/IEC 30105-3:2024Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 3: Measurement framework (MF) and organization maturity model (OMM)
144,45 €
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ISO/IEC 30105-2:2024Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 2: Process assessment model (PAM)
242,89 €
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ISO/IEC 30105-5:2024Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 5: Guidance
170,13 €
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ISO/IEC 30105-1:2024Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 1: Process reference model (PRM)
170,13 €
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ISO/IEC TS 30105-9:2023Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 9: Guidelines on extending process capability assessment for digital transformation
144,45 €
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ISO/IEC 30105-8:2022Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 8: Continual performance improvement (CPI) of ITES-BPO
144,45 €
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ISO/IEC 30105-4:2022Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 4: Key concepts
144,45 €
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ISO/IEC TS 30105-6:2021Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 6: Guidelines on risk management
107,00 €
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ISO/IEC TR 30105-7:2019Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 7: Exemplar for maturity assessment
144,45 €
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